Customer Reviews
Nedka I.
I very recently had water damage at my house. I called a few companies close by where I live but everyone kept saying they were booked and
could not help me out. I finally went outside my local area and called Alex. He and his crew were very busy too, we just had a huge storm,
however, Alex came in that same night even though it was after 10 pm! He took care of my place, and spent a lot of time explaining to me what
needs to be done and why. I was very amazed how smart and knowledgable he is, and how responsive he was. He even came and board my
place the next day although that he was sick and could hardly move!! How many people have done that for you? I would recommend Alex in a
heartbeat!
Grace S.
We had a water damage in our studio recently. Alex' team has done a great job to restore it. Alex is responsive and knowledgeable. His quote
is very reasonable. We strongly recommend Alex and his team.
Hy H.
This review has been long overdue. They helped us out back in December of 2012. If you have a water damage issue, Stop looking and just call these guys already. They are hands down the best. Alex was and his crew were incredibly professional, punctual, effective, and just all around great people. We had managed to drill into a main water pipe and the water got everywhere downstairs and upstairs. Alex picked up the phone
even though it was at a early morning hour. He came over first thing in the morning and gave us a very fair and honest evaluation. His crew was
over soon after and went to work. These guys made a terrible situation bearable. Thanks Alex and QWDR.
Betz S.
Quality Water left my house 30 minutes ago and I could not be more pleased. My son's humidifier leaked the entire basin of water last Thursday
and I came home to a semi wet floor. a majority of the water soaked in, but I didn't think much of it. By Monday evening, I came home to what
looked like a tree branch under my carpet! Desperate and frazzled I hopped on yelp to look for help. Alex was the first person I called. He was
so friendly, flexible, and informative, I knew right away the reviews were accurate. He came the next day and got to work as soon as I gave him
the ok. One of his crew members came back today to see if the floor was dry and it was! Thank goodness. He too was extremely friendly and
professional. I highly recommend this company, this is definitely what defines quality service. I also want to mention that I live in Livermore and
they are based out of Santa Clara. I was not charged an extra fee for travel even though I am not within their immediate service range. All they
asked was to be able to come out before traffic got crazy. I couldn't be more satisfied.
Sophia V.
My husband and I have only good things to say about Alex and his team. Our neighbor's washer drained two loads of water into our home and it caused some major damage -- I can safely say about 30-40% of our home was damaged. Not fun. The bad thing was it happened during New
Year's and so many offices were closed and we couldn't get in contact with our home insurance. Not knowing any better, we waited until the
next business day to hear what our next step was. They told us that we need to get our home dried of the water right away.
I found Alex on Yelp and gave him a call. When he heard that the water's been sitting in our home for the past 4-5 days, he came right away at
around 8-9pm at night, which was surprising but highly appreciated. He assessed the damage with his meters and equipment and spent a good
30 minutes going over what needs to be done and what to expect. He was very knowledgeable, understanding and did not try to push us in any
way. I tried to give him tip for his time but he refused it.
Needless to say, we hired him and his guys came to start on the job the very next night. They had another job earlier in the day but still worked
with our work schedule. Luckily, we had no mold growth and after a 3-4 day process, the drying was finally done. His team was very respectful
and courteous and are fully aware of what needs to be done. The insurance company told us that his estimate was spot-on, no mistakes, which
means a faster compensation process for us.
We had a very good experience with Alex.
Nedka I.
I very recently had water damage at my house. I called a few companies close by where I live but everyone kept saying they were booked and
could not help me out. I finally went outside my local area and called Alex. He and his crew were very busy too, we just had a huge storm,
however, Alex came in that same night even though it was after 10 pm! He took care of my place, and spent a lot of time explaining to me what
needs to be done and why. I was very amazed how smart and knowledgable he is, and how responsive he was. He even came and board my
place the next day although that he was sick and could hardly move!! How many people have done that for you? I would recommend Alex in a
heartbeat!
Grace S.
We had a water damage in our studio recently. Alex' team has done a great job to restore it. Alex is responsive and knowledgeable. His quote
is very reasonable. We strongly recommend Alex and his team.
Hy H.
This review has been long overdue. They helped us out back in December of 2012. If you have a water damage issue, Stop looking and just call these guys already. They are hands down the best. Alex was and his crew were incredibly professional, punctual, effective, and just all around great people. We had managed to drill into a main water pipe and the water got everywhere downstairs and upstairs. Alex picked up the phone
even though it was at a early morning hour. He came over first thing in the morning and gave us a very fair and honest evaluation. His crew was
over soon after and went to work. These guys made a terrible situation bearable. Thanks Alex and QWDR.
Betz S.
Quality Water left my house 30 minutes ago and I could not be more pleased. My son's humidifier leaked the entire basin of water last Thursday
and I came home to a semi wet floor. a majority of the water soaked in, but I didn't think much of it. By Monday evening, I came home to what
looked like a tree branch under my carpet! Desperate and frazzled I hopped on yelp to look for help. Alex was the first person I called. He was
so friendly, flexible, and informative, I knew right away the reviews were accurate. He came the next day and got to work as soon as I gave him
the ok. One of his crew members came back today to see if the floor was dry and it was! Thank goodness. He too was extremely friendly and
professional. I highly recommend this company, this is definitely what defines quality service. I also want to mention that I live in Livermore and
they are based out of Santa Clara. I was not charged an extra fee for travel even though I am not within their immediate service range. All they
asked was to be able to come out before traffic got crazy. I couldn't be more satisfied.
Sophia V.
My husband and I have only good things to say about Alex and his team. Our neighbor's washer drained two loads of water into our home and it caused some major damage -- I can safely say about 30-40% of our home was damaged. Not fun. The bad thing was it happened during New
Year's and so many offices were closed and we couldn't get in contact with our home insurance. Not knowing any better, we waited until the
next business day to hear what our next step was. They told us that we need to get our home dried of the water right away.
I found Alex on Yelp and gave him a call. When he heard that the water's been sitting in our home for the past 4-5 days, he came right away at
around 8-9pm at night, which was surprising but highly appreciated. He assessed the damage with his meters and equipment and spent a good
30 minutes going over what needs to be done and what to expect. He was very knowledgeable, understanding and did not try to push us in any
way. I tried to give him tip for his time but he refused it.
Needless to say, we hired him and his guys came to start on the job the very next night. They had another job earlier in the day but still worked
with our work schedule. Luckily, we had no mold growth and after a 3-4 day process, the drying was finally done. His team was very respectful
and courteous and are fully aware of what needs to be done. The insurance company told us that his estimate was spot-on, no mistakes, which
means a faster compensation process for us.
We had a very good experience with Alex.